Education & Careers Have Changed Forever
The rise of advanced AI presents a critical challenge for education and workforce worldwide. Will systems guide millions of young people to thrive alongside AI as augmented sparring partners, or will these young people become diminished by cognitive dependency?
This project explores these two futures, mapping out the distinct challenges, decisions, and consequences of each path.
Join us as we examine Maya's Journey...
Maya lives in a vibrant secondary city of Azania, a fictional nation grappling with a significant digital divide and a bustling informal economy, where ancient markets hum alongside nascent tech hubs.
Youth unemployment often hovers above 60% for those aged 15-24, and even university graduates face a daunting 20-25% unemployment rate. Yet, AI is becoming part of everyday conversation. Some students are excited about its potential to help with assignments, improve job readiness, and open new career paths. Others are worried: Will AI take jobs away before it creates new ones? Will the tools be affordable, safe, and available in local languages?
This story follows Maya on two possible paths—one where she gets the right support to use AI as a tool for learning and work, and one where those supports are missing.
ACT I
THE TAKEAWAY: Structuring AI use in the classroom as a cognitive sparring partner drives deeper critical thinking and intellectual ownership that can otherwise be eroded by AI.
Thinking Critically
Maya is 14. She has just started secondary school.
On Monday, Ms. Mpofu, her history teacher, assigned the week's essay:
"Write a 200-word essay about why Ethiopia defeated the Italian military at the Battle of Adwa.”
Path A: Learning Enhancement
The Assignment
Ms. Mpofu frames the task with a specific process. "I don't want a simple list of reasons," she explains. "I want you to develop a strong, debatable historical thesis. First, I want you to review the primary and secondary sources we've curated for at least one hour without AI. Then, you will use our ClioAI Tutor. Your goal is to treat the AI as a seasoned historian you are debating. Challenge it with your thesis, ask it to find contradictory evidence, and use its questions to strengthen your argument. You must submit your final essay along with a transcript of your AI 'debate' and a one-paragraph reflection on how the process changed your thinking."
Maya’s Process
After her initial research, Maya formulates a simple idea. She then engages the AI as instructed:
💬 Maya
"My argument is that Ethiopians won because they had more soldiers. Challenge me."
💬 Clio AI
"A classic argument, but if sheer numbers and supplies were the main reason for Ethiopia’s victory, how do you explain other cases where larger, better-equipped armies still lost?"
The AI didn't write for Maya; it pushed her to engage with complex concepts, find more nuanced evidence, and consider opposing historical interpretations. As her simple thesis evolved into a much more sophisticated and defensible argument. She felt a deep sense of ownership over the final essay because she had wrestled with the ideas herself.
The Outcome
Maya submits her essay, the AI transcript, and her reflection. The grade is based not just on the final product, but on the rigor of her historical thinking and a live presentation in class.
Maya stands and presents her thesis for three minutes. Her teacher and her classmates pose questions to challenge her argument. Maya is able to confidently argue the nuances of the topic as she has built a durable understanding and strengthened her critical thinking skills.
Path B: Cognitive Dependence
The Assignment
Ms. Mpofu frames the task with a simple goal. "The essay is due Friday," she says. "It should be 200 words. Use of standard AI tools is permitted if you get stuck." The focus is entirely on the final product, with no guidance on process or the appropriate role of technology
Maya's Process
Staring at a blank document and feeling overwhelmed, Maya immediately turns to a generic AI chatbot.
💬 Maya
"Write a 200-word essay on the primary causes for Ethiopian forces winning the Battle of Adwa."
In seconds, the AI generates a well-structured, comprehensive essay listing multiple factors— effective leadership, strong mobilization, geographic advantage, etc. Maya used the AI as a "crutch," bypassing the entire cognitive process of research, analysis, and argumentation. She accumulates cognitive debt — she gets an essay without doing the work that builds critical thinking skills.
The Outcome
Maya uploads her polished essay to the grading portal. A few moments later, an automated grade appears: "Grade: 93/100. Well-structured and covers the main points." The impersonal assessment rewards the quality of the final product without considering the flawed process. When a classmate asks her what she argued in her essay, Maya does not remember. She has completed the task, but she has learned nothing about how to build her argument.
ACT II
THE TAKEAWAY: Using AI to diagnose and address foundational learning gaps drives mastery-based learning and empowers educators to personalize instruction.
Aiding Learning
Maya is 16. Three weeks before the end of 10th grade.
“Maya stared at the algebra textbook, the jumble of 'x's and 'y's swimming before her eyes. She was falling behind in Mr. Nyirenda’s math class, and the upcoming exam loomed. She'd tried extra credit assignments, stayed after class, but it felt like everyone else understood a language she didn't speak. Her grades were slipping, and a knot of anxiety tightened in her stomach each time the bell rang for math.”
Path A: Diagnostic Duo
As Mr. Nyirenda dismisses the class, he reminds everyone that the school’s AI tutor, Clio, was available to help students outside of class.
Later, while Maya stared at her intimidating Algebra worksheet, she remembered Clio, and hesitantly typed, "I need help with my Algebra homework. I just don't get quadratic equations."
Instead of immediately throwing answers at her, the AI replied, "Quadratic equations can be tricky! Let's start with something simpler. Do you remember how to factor basic trinomials?"
Maya's heart sank. She barely remembered. "Not really," she admitted.
"No problem at all!" the AI responded. "Think of factoring like reverse multiplication. If you have (x + 2)(x + 3), what do you get when you multiply them?"
At Maya’s pace, the AI began to break down the complex problem into smaller, more manageable steps. It didn't just give her answers; it asked questions that prompted her to think critically. "Why did you multiply those terms first?" it would query, or "What happens if we make this number negative?" Each time Maya made a mistake, the AI offered real-time, gentle guidance, "You're almost there! Remember, when we add two negative numbers, the result is..."
The next morning, Mr. Nyirenda was reviewing his Clio dashboard. He saw that several students had practiced the quadratic formula the night before. But when he looked at Maya’s data, he saw that her practice session had focused almost entirely on factoring trinomials. The AI had identified a foundational knowledge gap that Mr. Nyirenda hadn't seen in a busy classroom.
Later that day, Mr. Nyirenda subtly shifted his lesson plan. He started with a quick review of factoring based on seeing Maya's AI practice. As he worked through a problem on the board, he saw a flicker of understanding in Maya's eyes.
Maya's confidence began to bloom. For the first time, math started to make sense. Mr. Nyirenda, now able to see exactly where she was struggling, could offer targeted help.
On the day of the exam, Maya felt a quiet confidence. She approached each problem step-by-step thinking the AI had helped her develop. When she walked out of the classroom, a genuine smile touched her lips. The AI had been her private tutor, but it was the combination of the AI's insights and Mr. Nyirenda's targeted teaching that had truly helped her succeed.
Path B: Falling through the Cracks
Mr. Nyirenda, a kind but overworked teacher, simply didn't have the time to pinpoint where each of his fifty students was struggling. He'd offer extra help sessions, but in a room full of students with diverse issues, Maya's specific knowledge gaps remained unseen.
One afternoon, desperate, Maya typed "Quadratic equations help" into a popular AI chatbot; her school did not offer a more tailored AI tool.
"Here's the quadratic formula….Would you like an example?" the AI immediately responded.
"Yes, please," Maya typed, relieved. The AI promptly provided a fully worked-out example. When Maya got stuck on homework problems, she'd simply paste them into the AI, and it would spit out the correct answer.
With each correct answer the AI provided, a problematic thought began to form in her mind: "Why bother?" If a machine could solve these complex problems in a second, what was the point of her spending hours struggling? The initial relief of getting her homework done quickly turned into a deeper, more profound doubt about her own abilities and the value of effort itself.
At his desk that night, grading a mountain of papers from his four classes, Mr. Nyirenda struggled. He was a kind teacher, but he could only assess what he saw on the page. He saw Maya's work, a sheet full of correct answers. He didn't see the hours of struggle or the effortless keystrokes that produced the final result. He marked her paper with a confident "A."
But when the exam day arrived, Maya felt a chill of dread. She looked at the first problem, and her mind was blank. She hadn't actually learned how to solve the problems herself or built a foundational understanding. She stared at the complex word problems, unable to even set them up.
She left the exam feeling hollow and ashamed. Her initial relief from getting correct homework answers had evaporated, replaced by the bitter taste of failure. The AI, used without structure or guidance from an educator, had been a crutch.
She hadn't just failed a test; she had faced the painful truth that her shortcut was a deception, and her confidence in tatters. Her unguided AI use ultimately left her weaker than before. She had "caught up" on paper, but in reality, she was still lost in the language of algebra.
ACT III
THE TAKEAWAY: Using AI to diagnose and address foundational learning gaps drives mastery-based learning and empowers educators to personalize instruction.
Exploring Careers
Maya is 18. Six months before she begins a vocational school program.
Path A: AI Career Navigator
Feeling a deep, healthy skepticism about traditional career paths, Maya finds herself at a crossroads. She knows she wants a future where she's not just a passive recipient of information, but an active, critical thinker.
Maya chooses to use an experimental AI Career Navigator, a tool her school is piloting. The AI is designed not to give answers, but to ask questions.
The Experience
The AI doesn't ask "What do you want to be?" It instead presents Maya with approachable, real-world problems from professions like electrical engineering and logistics. Maya shares her thought process and reactions to various scenarios that the tool uses to assess her skills and proclivities. Only after she has thoroughly engaged with the problem does the AI offer its own insights anchored in real world employment data from her country, not as definitive answers, but as alternative perspectives to sharpen her own.
Maya’s Process
The AI's assessment approach pushes Maya beyond her comfort zone. When she proposes a simple solution, the AI immediately increases the complexity to understand how she handles different scenarios and what she enjoys.
The Outcome
The AI Career Navigator, having seen how Maya thrived on practical problem-solving, recommends a flexible Technical and Vocational Education and Training (TVET) program in fields focused on resource optimization. It encourages Maya to seek out programs that merge hands-on skill development with critical thinking and adaptability.
Path B: Job Board Matcher
Feeling a gnawing anxiety about her future and lacking the foundational AI literacy to critically evaluate her options, Maya turns to a popular, free online Job Board Matcher.
The Experience
The tool operates on a simple keyword-matching algorithm, trained on traditional job descriptions and academic qualifications. It asks Maya to input her high school classes, grades, and a few generic interests. The algorithm then cross-references her basic profile with millions of job postings, looking for the most common overlaps. The AI's only goal is to find a match, not to develop her skills or encourage deeper reflection.
Maya's Process
The process is quick and impersonal. The AI's suggestions are presented as confident, data-driven pathways to "stability." It reinforces conventional ideas of career progression, steering her away from new or emerging fields. The tool promises a predictable future, and in her anxiety, Maya is easily swayed by its certainty.
The Outcome
The tool incentivizes Maya to choose a conventional, rigid TVET program. This program promises a "stable" future in a field that, unbeknownst to her, is rapidly being reshaped by AI automation. The curriculum is based on outdated skills, leaving her unprepared for a future where adaptability and critical thinking are in high demand.
Act IV
THE TAKEAWAY: Designing flexible TVET programs with micro-credentialing around real-world problem-solving and ethical AI use drives employability and human-AI collaboration fluency.
Getting Hired
Maya is 21. Three months before she graduates from her vocational program.
Path A: A Flexible TVET Program
Maya’s flexible TVET program offers micro-credentialing, allowing her to select skills based on real-time market changes. The curriculum is geared toward helping students find and solve real-world problems
The Work Project
In a school project simulating the role of a Water Resources Technician, Maya is optimizing water distribution for a drought-stricken region. Her AI software initially proposes an efficient, but socially disruptive solution, prioritizing large commercial farms. Drawing on her understanding of the local community and her personal values, Maya challenges the AI's output. She then uses her human insight, asking the AI tool for a new plan that prioritizes water allocation to smallholder farmers and local communities in a way that factors both social and economic impact.. This moment cements her understanding that true innovation lies in the human direction of AI, not blind adherence.
The Hiring Assessment
Maya's hiring assessment is a live, practical challenge, not a traditional resume review. Her portfolio, which includes projects like the water distribution activity, showcases her collaborative problem-solving and ability to ethically direct AI.
The Outcome
Her collaborative problem-solving skills, demonstrated through her portfolio, secure her a Resources Technician role.
Path B: A Rigid TVET Program
The conventional rigid TVET program had a defined syllabus that was outdated and could not be personalized to the market’s changing needs. Maya’s AI-generated essays and reliance on math tools hindered her in practical assessments, revealing a lack of process-based skills and clumsy AI use.
The Hiring Assessment
During hiring assessments, she struggles to articulate her thought process, having grown accustomed to AI doing the heavy lifting. Her degree, once a symbol of prestige, has become less valued in a job market as demonstrated competence is valued over pedigree.
The Outcome
Her traditional transcript proved ineffective in securing a good job; she eventually landed a low-paying, administrative role, a position vulnerable to automation.
ACT V
THE TAKEAWAY: Teaching students to ethically orchestrate multiple AI tools and continuously reskill drives resilience and upward mobility in an AI-disrupted labor market.
On The Job
Maya is 23. Two years into working in her first job.
Maya is a full-time working professional when a new generation of AI tools threatens to automate jobs
Path A: The Adaptive Architect
Feeling a thrilling intellectual challenge, Maya's mastery lies in her profound ability to discern which AI tools are best suited for specific tasks, seamlessly integrating them in a way that amplifies her problem-solving and innovation capabilities. Her early education, which focused on "learning how to learn" and viewing skills as temporary, had instilled an adaptive competency. She has learned the ability to pick up new skills when she recognizes that her old skills are no longer valued.
Her role evolved into that of an operator, managing swarms of AI agents, applying creativity, empathy, and nuanced problem-solving. She was directing AI's trajectory ethically and responsibly. She understands not just how to use AI, but when and why, directing diverse digital assistants to achieve optimal outcomes.
In her teamwork, she trains her colleagues in the best practices of human-AI collaboration, showcasing her team-building skills and empathy.
The Outcome
Her role evolved from integrating solutions to innovating them. Her promotion was rapid, fueled by her learning velocity and her ability to consistently add value in a high-demand field.
Path B: The Displaced Worker
Maya’s traditional degree has offered no shield. She lacked the foundational skills for reskilling, the growth mindset to embrace continuous learning, and the digital literacy to navigate the rapidly evolving job market.
She was vulnerable to misinformation and couldn't critically assess the outputs of the systems that were displacing her. The very AI she had once used as a crutch was now automating the core functions of her role. Those with poorly leveraged AI are competing for the same few jobs.
The Outcome
Her job search is hampered by sophisticated assessments that she has failed, leaving her in a low-paying, vulnerable job with poor prospects. While others earn significantly more from augmented productivity, she is left behind.
The Way Forward
Maya’s journey shows that the future of learning and work is still ours to shape. AI is already influencing how students learn and how careers begin—but with the right choices, it can become a tool for empowerment rather than a shortcut that undermines growth.
We have the opportunity to redesign education around inquiry, adaptability, and human connection. That means helping educators guide students in using AI to think more deeply, not less. It means shifting assessments to reward process and problem-solving, and investing in tools that help teachers spot and address learning gaps early.
We can also build flexible systems that support lifelong learning, recognize real skills, and help young people navigate evolving career paths with confidence. Maya’s story reminds us that when AI is used well, it strengthens human potential. The systems we build today will determine whether students like Maya are prepared to lead in the Intelligence Age. The tools to build that future are within reach!
About Maya's Journey
Maya's Journey is a companion piece to "Tactical Guidance on AI-Integrated Education & Training: Reimagining Education and Labor for a Resilient, Human-Centric Workforce", which calls upon education system funders, policy makers, and education administrators to lead changes that reform pedagogy, leverage digital education and career guidance tools, as well as unbundle skilling paradigms.
Pia Campbell
As Head of Cross Sector Growth & Policy at the International Youth Foundation (IYF), Pia advances youth-inclusive workforce & policy solutions that drive impact across private and public sectors.
Tanvi Nautiyal
As a Strategy & Operations Lead at Google, Tanvi uses data-backed analysis to develop and implement go-to-market strategies.
Danielle Kutasov
As a Senior Product Policy Lead at Google, Danielle develops policy solutions to technology governance challenges to ensure safe digital ecosystems.
Eric Couper
As the Director, Tech for Impact at the International Youth Foundation (IYF), Eric leads efforts that leverage technology in service of IYF's mission.
Our Methods
Grounded in a multi-stage, qualitative research methodology, Maya's Journey draws on 11 interviews of AI evangelists, skeptics, and practitioners with backgrounds in industry, the education sector, and academia.
We first conducted a comprehensive literature review of academic journals, tech industry reports, and publications from governmental and non-governmental organizations. This foundational research informed the core of our study: a series of semi-structured interviews with leading experts selected from four key domains i.e., education, policy, technology, and AI research & development.
We asked these leaders to identify the key factors, pedagogical shifts, and policy decisions that would lead to one of two futures: a world where AI enhances human intellect or one where it fosters cognitive dependency. Finally, we analyzed the interview transcripts using thematic analysis, synthesizing these expert insights with our literature review to build the persona journeys showcased below.
Acknowledgements
Critical Insights from:
Jorge Barragan, Doug Becker, Michael Boampong, Mary Burmeister, Svenia Busson, Efrem Bycer, Deric Cheng, Saheb Gulati, Judith Hermosillo, Deborah Kennerley, Lozano Merve Ayyüce Kizrak, David Lopez, Emmanuel Jimenez, Adam Jones, Elsie Jang, Alejandro Maza, Alberto Peniche, Miguel Primo Armendariz, Felix Ramirez, Fernando Rodriguez, J. Walter Sterling, Lindsay Strouse, Steven Tom, Elizabeth Vance, and Professor Yong Zhao.
While the views expressed here are our own, this work would not have been possible without their generous input and frontline expertise.
Photos by:
Library: Priscilla Du Preez 🇨🇦
City: Andreea Munteanu
Books: Kimberly Farmer
Chalk Board: Artturi Jalli
Compass: Jordan Madrid
Road signs: Javier Allegue Barros on Unsplash
Blocks: Valery Fedotov
